Wednesday, April 05, 2006

Feedback Made Easy

Got a great tip today that I wanted to share with you. Use a technique called SEER for providing succinct and powerful feedback.
Summarise the point eg Barbara you have been the best sales person this year
Elaborate eg You have exceeded the targets set
Example eg You have hit the target every month with 110% being your best month
Restate eg You have set the standard for others to follow and would like you to share your sales technique with the rest of the team.

Often we get too wordy if you do then use SEER it will help frame what you say. Great stuff from the guys at Managers Tools.

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