Being a great manager

"Most employees want to do a good job. How they perform is simply a metter of whom they work for." This is a quote from Darry Leonard and it is so true. If we take care of the people there is a much greater chance of success as they will look after the customers and be a great advertising tool for you personally, and your business. One thing I would remember - there are few limits to the potential of your team if you don't worry who gets the credit. Successful teams illustrate a successful manager! Show your commitment by recognising personally the ordinary people who do an extraordinary job no matter what their job title is or the level in the organisation. Remember "People (both customers and employees) will forget what you said, forget what you did but they will always remember how you made them feel".