- Personal warmth - a smile as I approach, a welcoming tone.
- Consistency - someone who understands their self and does not have me on edge as I answer the phone or meet them, wondering what their mood will be like...
- Sensitivity towards others feelings and appreciating peoples differences
- The ability to forgive !
- Understanding that humans are not perfect and not judging them for it.
Goethe once said "Treat a man as he appears to be and you make him worse. But treat a man as if he already were what he potentially could be, and you make him what he should be"
It made me think - the smile is so important. How many times are you stressed or running behind time and you forget to smile. Sometimes thats when the smile is so important - it helps you relax too. For me the sensitivity and the understanding are absolutely vital in dealing with people...if you do not show this on a consistent basis you will never gain the respect that you crave. Anyone like to comment on other traits you need or how a smile helped them through a rough time ?