Problems happen, things go wrong ....fact. No matter how great you are as a leader, life will throw up issues, home and at work.
It is not the problem that causes issues, it is your reaction to it. Your reaction has a huge effect on those around you, on the ability to resolve the problem, on your own mental welfare!
Do you listen carefully at what is the real issue?
Do your present an optimistic approach?
Do you respond positively?
Do you see this as a challenge rather than a problem?
Do you understand that your reaction will impact on how people approach you in the future?
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