Great quote from Groucho Marx who hated the cliches of business. He received a letter from a bank manager who used the standard phrase "If I can be of any service to you, do not hesitate to contact me"
Groucho replied "Dear Sir, The best thing you can do to be of service to me is to steal some money from the account of one of your richest clients and credit to me"
Ask bland questions, don't be surprised by a ridiculous request...
For me, I would have phoned Groucho and say unfortunately that is not possible but you are obviously wanting to grow your savings here are some suggestions of how we can help with that........
Friday, September 15, 2006
Ask a bland question, get a stupid answer.....
Labels:
banking,
customer service,
groucho marx,
questions,
quotation
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