Would you play a game with no rules?

When you play any kind of games you make sure you understand the rules so that you don't become frustrated. If you feel someone has cheated then you can become disillusioned or even give up playing.

The same is true for business. You need boundaries to ensure that people know how to behave, how to act, what they can do, what they can't do....otherwise resentment will grow. Boundaries are not there to restrict people instead to motivate them, motivation comes from people feeling fairly treated.

When faced with a new team or a new department, make sure that people understand the "rules of the game". You would not play sport or a board game without them....