When IDEO wanted to redesign an operating room, it found insights from the NASCAR team. The way that the team worked together safely and quickly, despite the time constraints.
Too often managers think that they have to come up with the solution...not so, what you have to do is recognise the problem, or even better the potential problem, and search for a solution. That search should not be limited to you, to your team. Look outside to other departments within your firm and also other firms that face similar issues...what is your NASCAR?
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