Carnival of Leadership Development

Welcome to the November 6, 2007 edition of carnival of leadership development.

Alvaro Fernandez presents Cognitive Fitness @ Harvard Business Review posted at SharpBrains, saying, "A new area of leadership development: cognitive fitness."

Anna presents A Brand Story ....Starring You posted at The Engaging Brand

Louise Manning presents From a town called Searchlight posted at The Human Imprint.

GreatManagement presents Great Inspiration Articles posted at The GreatManagement Blog.

Tupelo Kenyon presents Choose Excellence and Lose Mediocrity posted at Tupelo Kenyon,

Daryl Furuyama presents The Prehistoric Leader posted at darksociologist{dot}com, saying, "This article describes the first leader-follower relationship in history and what we can learn from it."

Hueina Su presents Deadly Conversations posted at Intensive Care for the Nurturer's Soul.

Warren Wong presents How To Be Genuinely Interested In People posted at Personal Development for INTJs, saying, "Why you should show genuine interest in people and how to go about doing it."

Scott Fusco presents Thinking big vs. Thinking small posted at Personal development coaching | Scott Fusco . net

Warren Wong presents The Weakness Of Overconfidence posted at Personal Development for INTJs, saying, "Why overconfidence is a weakness and tips to overcome the dangers of overconfidence."

GreatManagement presents Come On, Be An Effective Manager posted at The GreatManagement Blog.

Daylle Deanna Schwartz presents What Do You Really Want? posted at Lessons from a Recovering DoorMat

Philippe De Ridder presents List of Crowdsourcing Examples posted at Open Innovators, saying, "A lot is happening in the area of open innovation, making it difficult for managers to stay on top of this trend. This article provides an overview of the leading and best practice examples in the field of open innovation and crowdsourcing."

Christopher J. Brunner presents Brainstorming Motivation for Your Employees posted at GreatFX Business Cards, saying, "Have you ever been to a business meeting that, though the intention was to come up with great ideas for the progression of the business, turned out to be a total flop?"

Alex Marlin presents I Am Not Trying To Belittle No One posted at Life Improvement Tips For Thin and Small People.

John Crenshaw presents Are You Proactive or Reactive? posted at Dominate Your Life, saying, "You can learn a lot about how to be successful in life and business by studying what works for people in really intense situations. Am I ever going to be so bombarded with information that I’m incapable of processing it all?"

Charles H. Green presents Trust vs. Incentive Compensation: What Joe Torre and the NY Yankees Have to Teach Business posted at Trust Matters

Erek Ostrowski presents Leverage Your Time and Energy - Untie Your Shoes! posted at Verve Coaching, saying, "Let’s face it, time and energy are precious resources. I’ve never worked with anyone in small business who has extra time and energy to spend revisiting issues they solved once already..."

Jay Gordon Cone presents Why Meet? posted at Interaction Associates - Thought leadership and practical tools for collaboration.

James D. Brausch presents Act Or Don´t Act… There Is No Try posted at jamesbrausch.com.

Arin Vahanian presents How to Change or Develop a Belief System posted at Super State.

Warren Wong presents Focus On One Thing At A Time To Completion posted at Personal Development for INTJs, saying, "Learn to focus on one thing at a time to save time and get more done."
Dr. Joe Capista presents A Mentor Can Change Your Life posted at Success Triangle

GreatManagement presents The Simple Top Management Skill and Technique you’ve got to Have! posted at The GreatManagement Blog.

Leon Gettler presents The downside of charismatic leaders posted at Sox First

Alex Marlin presents Dealing With Bitter People posted at Life Improvement Tips For Thin and Small People.

Ralph Jean-Paul presents Start Meaningful Conversations posted at Potential 2 Success

Jason Jacobsohn presents How to Become Memorable When Business Networking posted at Networking Insight.

Marco Richter presents Learning to Say No posted at Self Improvement Emporium.

Christopher J. Brunner presents Finding An Employee That Matches Your Leadership Style posted at GreatFX Business Cards

Steven Silvers presents Rockies ticket sales fiasco a case study in bad news. posted at Scatterbox at stevensilvers.com

Randy Nichols presents The Job Burnout Cure posted at Career Advice by Randy, saying, "The daily grind of working for someone else and being on a limited income takes it’s toll, What in the world is the cure?"

That concludes this edition. Submit your blog article to the next edition of carnival of leadership development using our carnival submission form.

Customer Service

Here is a story that explains customer service

USAA is the US army insurance....Mrs L, an elderly widow of a deceased military officer rang a rep and said that she was sick, had no medicine, no heat and was freezing. She phoned them because her husband said they would always take care of her. The rep retrieved the records and found that the policy was not up to date....what was she to do? Doing nothing for her was not an option, maybe the rules but not the right thing for the business. So she phoned the Red Cross, Mrs L got her medicine and the heat was restored.

She could have played by the rules, she could have said it is not my job and not my fault, But the essence of the brand would have been diluted. She supported the customer, she helped the customer, she delivered the brand.

Inspiring

8 Word Legacy

Over at our sister blog -The Engaging Brand - they run a podcast called The Engaging Brand which looks at motivating and inspiring people at work and they have a lovely question at the end of the interview...what do you want your 8 word legacy to be?

This is a great thought...try writing one it is difficult, but it helps to give you focus to your life.

What is yours....feel free to share one