Creating a Mental Map

The biggest problem most employees face is just not understanding what is expected of them, not understanding what the company is trying to achieve.

You need to create a mental map for each person through the managers, supervisors, team leaders etc

One question that I have used is asking each person to finish this sentence..."I dream about..."

I then work with them to understand how we can make that dream a reality, linking it to the business. It is a great way of showing rather than telling, and consulting rather than informing.