How new technology will affect us all

I was reading The Engaging Brand blog as I normally do, and was interested in this post which was inviting people to develop their strategy going forward. I definately will be posting my two pennies worth, but a great way for you to have your say in how HR and indeed managers need to think differently about how to develop people going forward. Check it out.

To move from manager to leader

Just a quick tip, but a sign of a great leader is the use of "we" instead of "I". Leaders are inclusive not exclusive. Teams are built through each person contributing and there is no room for leaders who want to take all the credit. Make sure you replace me and I with more inclusive sentences like
We can...
Our challenge is
Lets us.....

Remember, leaders rise to protect the team in public by taking responsibility for problems, but for praise they stand back and let the team take the credit....after all people know who leads the successful team...they will make the connection!

Empathy

We often ask people to be empathetic. This can lead to confusion. Being empathetic is the ability to imagine yourself in someone else position. It is not feeling bad for someone...it is about feeling with someone.....

Setting Deadlines

To make sure that people act on your requests try and avoid the words ASAP. Remember achievement is about focus, so set a date. I also think adding a time really focuses the mind. So your request becomes due on wednesday 21 June at 12.30. This focuses the person's attention! Make sure that you follow up at 12.31 to see where the work is, if it has not reached you. If you have a PA or admin they can do the follow up.

The impact of adding date and time is worth seeing...works so much better than ASAP...which is subjective.

Negative Employees

For those people who seem to love being negative...just ask " What would you like to see happen here?" and "How can I help you handle this situation right now?" This shows that complaining is not something that can continue and you are looking for resolution.

Recharge Yourself

One tip that I have always used is playing uplifting music before I get to work....we all have those songs that make us sing, remind us of a great success, that gets you up on the dancefloor. This is a great motivator to get your adrenaline going on a morning and lift your spirits....so put it on loud, and sing - LOUD! (even people like me who can't sing a note.....no one can hear you)

Let me know the song that gets you going....

Selling an Idea

Do you struggle to get people to do something that you have asked?
Maybe it is the way that you are asking. Since childhood we have fought against being told what to do, remember being asked "You can tidy your room".
So change your approach for more success....ask the person "May I ask you to help me with something?" It is very difficult to turn down that kind of request.
Once the person has allowed you to explain....you are then able to sell the idea, and remember sell it by explaining why it is important, and most importantly what is in it for them!

How NOT to brainstorm

Have you ever been to one of those brainstorming meetings and felt cheated? Cheated because it wasn't really a brainstorming, it was a way of trying to get you to buy in to the already made decision!

Being a manager, being a leader means being authentic. If you have made the decision...then be honest. Describe why you have made the decision and then ask for feedback, ideas of how to implement, risks, opportunities.

If you have not made a decision then brainstorm....don't allow any ideas to be dismissed. Register any idea, and look for the kernal of greatness in all ideas. Be a angel advocate rather than a devils advocate.....

People may not like it if you have made the decision but they will respect your honesty. If you fake the brainstorming, people will see through it and will feel cheated and less likely to accept your decision.

Experiment vs Change

Interesting, I was speaking to someone about the post on change. Another view is refer to it as creating ideas and experimenting....even if the "experiment" doesn't work you will have moved from the original position.

A proviso....an experiment means that you must be open to feedback and use that feedback to build further success. Don't lie...if it is a given say so...people can smell non authentic brainstorming a mile off! But experiment means that you will work together to find the best solution.....thanks Sue for that extra thought!

Change or Choice

Every one of us hates the thought of changing. When our parents told us to be tidier, when our teachers told us to do homework, etc etc.... and remember you cannot change anyone. You need to provide a compelling case for them to change.
So instead of saying "CHANGE!" give them a "Choice". Choice is a word that is less threatening and it gives the person the power. When faced with a choice you are more willing to think objectively about it, and then accept the reason for change. To do this ensure that you don't confuse....provide a clarity around the choice, the clarity helps people to make a decision.

So start speaking by saying "We have some choices to make....."